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PC Check & Repair Request

SafeHands PC Clinic · Leeds & nationwide courier repairs

PC Check & repair request

Asked by SafeHands to run PC Check? Download the Windows tool, review its report, and attach the .txt file to your repair request below.

ZIP download · Windows 10/11 · The report is optional and is sent only if you attach it to this form.

A few simple steps

Run PC Check and share the report

PC Check collects selected system indicators and any symptom notes you choose to enter. It highlights areas for a SafeHands technician to review; it does not diagnose every fault, repair the computer or send information automatically.

01

Download and extract

Save the ZIP, then extract its contents to a folder on your Windows PC.

02

Run the check

Open SafeHands-PC-Health-Snapshot.exe, add relevant notes if you wish, and choose Run PC check.

03

Review and attach

Read the saved .txt report, then choose it in the optional upload field below. Do not include passwords.

SafeHands PC Clinic · Repair request

Tell us what’s happening

Choose home visit, remote support, collection or drop-off for local service, or select mail-in / courier for UK-wide repairs. We’ll confirm availability, the diagnostic fee and next steps. Contact us before sending a computer so we can agree packing guidance and delivery charges.

    Tell us what’s happening and how you’d like us to help. This is a repair request; we’ll contact you to confirm availability, the diagnostic fee and next steps.

    For courier repairs, contact us before dispatch so we can confirm packing guidance and delivery charges.

    Include any error messages. Please do not send passwords or other sensitive information.

    If SafeHands asked you to run PC Check, attach the saved .txt report here. It helps us review the symptoms before examining the computer. The report is optional and does not replace a paid diagnostic.

    Need help before downloading? Call 07486 397850 or email bookings@safehandspcclinic.com.